Return/Exchange Police
Return/Exchange Policy
ausisi complies with the Australian Consumer Law, our products come with a consumer guarantee and all products sold are identical to those described online. And make sure that our products are sold trouble-free.
Please read the return policy below carefully.
If you change your mind, you can return your purchase within 30 days of receiving it. The guest bears the cost of return
We'll give you an extra 10% bonus on your next order.
For the hygiene and protection of all customers, Earrings and piercing jewelry are non-exchangeable and cannot be returned. This exclusion is for health and safety reasons and to prevent the possible spread of infection.
For non-porous jewelry, in addition to personalized products, we welcome exchanges or returns if you change your mind.
ausisi complies with the Australian Consumer Law, our products come with a consumer guarantee and all products sold are identical to those described online. And make sure that our products are sold trouble-free.
Please read the return policy below carefully.
If you change your mind, you can return your purchase within 30 days of receiving it. The guest bears the cost of return
We'll give you an extra 10% bonus on your next order.
For the hygiene and protection of all customers, Earrings and piercing jewelry are non-exchangeable and cannot be returned. This exclusion is for health and safety reasons and to prevent the possible spread of infection.
For non-porous jewelry, in addition to personalized products, we welcome exchanges or returns if you change your mind.